ISO 9001:2008 Fresh Start Consulting Package

The ISO 9001:2008 Fresh Start Consulting Package is designed to help currently certified companies reduce the cost of maintaining ISO compliance. One of the most common problems reported by ISO registrars is an overcomplicated quality system that wastes time, manpower and resources unnecessarily.

This program is for you if ...

• your company is currently ISO 9001 certified.
• maintenance of ISO is too costly and complicated.
• ISO is not effectively integrated into your daily business activities.

This 3 month program will help you revitalize your ISO quality system and turn it into a key business asset. We help you streamline all aspects of your system to ensure all ISO activities add real business value.

The most effective ISO 9001 certified companies regularly report continual improvements in:

• Faster performance
• Reduced errors
• Lowered operational costs
• Greater customer satisfaction
• Effective employee participation

Unfortunately, achievement of real business results is too often missed due to the distractions of abundant documentation, endless meetings, open corrective actions and rote internal audits. Often, ISO is seen as merely a necessary cost of doing business rather than a strategic tool for improving results for your customers and your business.

The ISO 9001 Fresh Start Consulting Package helps to re-make your ISO program into an effective improvement process for your business. Here's a typical rundown of this project:

Consultant Services	Company Responsibilities
Management planning	Management guidance
Efficiency review	Process teams
Documentation streamlining	Document review
Training for process teams and auditors	Data collection and analysis
Internal audit support	Process improvement
Coaching and support
Preparation for upcoming surveillance audits

Many companies inadvertently developed numerous documents to prepare for their initial ISO certification under the assumption that extensive documentation was required by the ISO standard. In fact, recent changes in the ISO standard have significantly reduced the focus on documentation and given the certified company the latitude to determine when and if documents should be developed and implemented.

Beyond the 7 required administrative documents listed in the ISO requirements, all other documents are optional and should be implemented only if they add value to the business - that is, if they help a process run more effectively. However, most small companies have overcomplicated their documentation, sometimes upon the advice of an "expert" .

The ISO 9001 Fresh Start Consulting Package will help you with determining the few documents that are really necessary and revising and/or eliminating documents to provide only what is needed to run your business effectively. This effort will also simplify your Registrar audits by cutting back on the documentation that needs to be reviewed. Simpler really is better when it comes to ISO documentation.

Often, the "ISO Program" is seen as something for the quality department to take care of. In many small companies the "quality department" is one person who has ISO as only one of his or her many duties. Unfortunately, the rest of the company isn't really involved until the annual Registrar audit is near. Then, it's a scramble to put everything in order to satisfy the auditor for another year.

This program will provide a practical means of involving all employees in helping to improve your processes on a daily basis. Through the leadership of assigned "process teams", key processes will be under continual review to identify areas requiring improvement. Then the teams will take responsibility for implementing necessary changes to drive better process outcomes. All employees will support the teams by helping to identify process obstacles and generating ideas for improvement. Employees will also benefit from the refresher ISO training included in this program.

The final area of focus for the ISO 9001 Fresh Start Consulting Package is to help your internal auditors learn new, more efficient techniques for auditing that will help identify real process improvements rather than merely "ISO minutia". The Internal Auditor Refresher Training course included in this program will give your internal auditors a more complete understanding of how to audit processes with a focus on results.

The bottom line is that the ISO 9001 Fresh Start Consulting Package from 9000World is a practical solution for removing the waste in your ISO program and for achieving measurable business results through your continued investment in your ISO certification. If you'd like more information, please call our consulting office at 866-354-0300. If you prefer email, you may contact us at isohelpdesk@9000world.com.